photo

Category Archives: Home

Blog Home Page

Thank You Page Updated!

Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

I’ve just updated our Thank You page with a few new shops that have generously sent donations for the help they received on our blog–please go check them out:

“Thank You for Your Donation” Page

You can find that page anytime using the gold links on the right.



Etsy’s GM Syndication:
Enable your items


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

Are You Syndicated? If so:

If your shop is syndicated by Etsy for upload to Google Merchant (see here for how to check), then you need to get your already-in-shop items put into the feed.

While many were struggling through editing 100 or more items one at a time to trigger the items inclusion in Google Merchant’s database, OhFaro put on her thinking cap and came up with a brilliant short cut, and sean11 (an admin) confirmed that it will work:

You only have to do this once, and only after you are syndicated to get your existing stock into the feed unless you put your shop in vacation mode, in which case you’ll have to do it again when you come out of vacation mode.
All newly added, relisted/renewed & edited listings will be sent to Google Merchant automatically once you are syndicated.
  1. In Your Etsy at the bottom of the list of items there’s a box next to Select All, check it.
  2. Right below that is a button that says Deactivate, click it.
  3. On the left side of the page, under Items click Inactive listings.
  4. At the bottom of the list of items there’s a box next to Select All, check it.
    Please note: If you have items in inactive that you want to keep in inactive, you’ll need to uncheck those boxes before activating your items, and make sure all items that are supposed to be activated are since some may be bumped to the inactive section’s page 2.
  5. Right below that is a button that says Activate, click it.

So that whole page of items is ready for upload to Google Merchant Center now. Repeat that for every page of items you have listed on Etsy, and they’ll all be added to GM in the next 24 to 48 hours.

Future listings, renewals and edits will be automatically added by Etsy. This is just for your initial syndication upload.

Please note: I have found that some items didn’t respond to whole shop enabling so I went and edited them individually and that seemed to get them in.


Last Chance to Review Your Old Etsy Google Merchant Stats


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

Last chance to review your old Etsy GM stats!

As Etsy uploads our goods for us, Google will be retiring Etsy feeds from our individual Google Merchant accounts (post from sean11 here in the forums).

This is your last chance to see the stats for your current feeds–your Clicks and Imprs–to know what items got a lot of attention & what kind of attention in your current history. I copied and pasted mine into a spreadsheet so I can review them later. Words are how they find your listings; photos are why they click through to your Etsy shop.

Got a whole lot of Imprs but not a lot of Clicks?
You’ll always have more Imprs than Clicks, but improving your images will improve your Clicks.

Not getting many Imprs?
You might need to work on your titles and descriptions to get keywords folks are searching for in them.

What to do for the future stats:

See this blog post http://bloghandmade.blogspot.com/2009/10/tracking-your-traffic-from-google-base.html.

Thanks to PeoplesBankBuilding for the tip!


Etsy has Started to Syndicate Shops


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

Etsy has started adding syndication to Etsy shops–check your syndication status here:

http://www.etsy.com/syndication.php

Active means you are syndicated.
Pending means you are still waiting to be added.

For future reference, that’s in:

Your Etsy, links on the left under
Promote see
Syndication

What to do now?
You must enable your items for the feed to upload them:

Etsy’s GM Syndication: Enable your items

Got more questions? See the FAQs:

FAQs about the new Etsy GM feed


GM: Things you should know about the new Etsy uploads


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

Google Merchant: Things you should know about the new uploading Etsy will be doing for us:

  • Etsy will be uploading our items for us soon, as of December 1st individual sellers won’t be able to create feeds for their shops. (That’s Google’s rule, not Etsy’s.)

  • Be among the first: Those currently using the Etsy RSS method will have their shops added to Etsy’s upload first. Shops not currently using Etsy’s RSS to upload their goods will be added some time later–so if you’re not using it yet, set it up now–see the Etsy RSS tutorial linked to from our main Google Base/Merchant Center page (the gold links on the right will get you to the main Google Merchant Center page.

  • Check your items to be sure they are within Google Merchant’s guidelines now. We won’t be able to see error messages once Etsy is uploading for us. The same rules that applied before will still apply to item titles and item descriptions–like no “Free shipping”, no special characters (symbols), etc. See FAQ 3 for more details, linked to from our main Google Base/Merchant Center page, link on the right side of the blog page in gold.

  • Etsy will be adding product type values for us! Using the first three tags of each item, Etsy will create product types for the Google Merchant submission–make sure your first three tags are in a good order and be sure to keep anything that prevents items from being inserted out of the first three tags.


Google Merchant: Slow Processing

Go To Supplies
Visit our 2nd Etsy shop: GoToSupplies

Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)


Google is having some slow processing issues too–see this updated post:
Google Base Glitches



Google Base Glitches


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

Google Merchant Center seems to be a bit glitchy at the moment–three issues:

1. Messages saying 0 of 896 (or some other oddly high number)–those feed issues seem to self correct after a day or two. If you want to do a manual upload in the mean time to update your stock, see the “Manual” tutorial linked to from our main Google Base/Merchant Center page, link on the right–see the gold links on the right.

2. Messages saying 40 out of 100 items (or something similar) were inserted, when all 100 items had been uploaded last time without a problem. It will say that even when you log in to GM and check the number inserted next to the feed name, but for most folks, it’s just a false message:

Go to the active items page and check to see if your items are all there. Most folks have said their items are all there.

If you are actually missing items on the active items page, then you might want to troubleshoot the missing items, in case GM finally realized you are mentioning free shipping or some other thing they don’t like but are inconsistent about enforcing…

See FAQ 3 for troubleshooting help–it’s linked to from our main Google Base/Merchant Center page, link on the right–see the gold links on the right.

3. Sloooowwwww Processing–some sellers are experiencing extremely slow processing–some as long as 2 days, so if yours is stuck in processing you are not alone.


International Shipping:
Prohibited & Restricted Items


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

For some sellers shipping internationally means careful checking of import restrictions. Plant & animal products, food products, precious jewelry, leather and more are restricted or prohibited from being imported into in certain countries. Often when customs finds a prohibited item, it is confiscated without notice.

To help minimize your risk, use the USPS website’s list of countries on the following page, each has a link to their prohibited and restricted items:

http://pe.usps.com/text/imm/immctry.htm

Go To Supplies
Visit our 2nd Etsy shop: GoToSupplies

Shipping Insurance


Visit our Etsy shop: GoTo

Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

You can insure international First Class Mail!

Not all packages need shipping insurance–I find that the vast majority of our shipped goods make it to their destination just fine. If you ship fragile, expensive or irreplaceable goods though, buying insurance might be a good idea. When to insure is a decision you need to make for yourself–every business will have different points at which insurance is the way to go.

If you insure a lot of packages, the fees can add up. If you ship internationally, you can’t even insure some of your through packages USPS and that is a problem for many sellers.

It’s easy to add USPS insurance while you are paying for postage whether you are buying postage online or at the post office:

USPS insurance rates: Domestic International

When shipping internationally, the prices for Priority Mail International shipping is often cost-prohibitive–add insurance and the high prices might turn buyers off.

First Class International and the small flat rate Priority Mail International boxes are a more affordable shipping method but USPS doesn’t offer insurance for these services, which can be risky if you are sending items that are pricy/fragile/irreplaceable.

That’s a tough hurdle for lots of folks who want to sell internationally, until they learn you can purchase insurance through third-party shipping insurance companies.

Not only is third-party insurance available for International First Class Mail, it less expensive than USPS’ insurance to boot–even for domestic shipping.

The two companies I’ve learned about and tried have different restrictions–one doesn’t cover jewelry, the other doesn’t cover stained glass. Since we sell both, I made a point of bookmarking each of them, including the pages where they list their rates and restrictions:

Shipsurance
http://www.shipsurance.com (formerly DSI insurance)
Coverage restrictions:
http://www.shipsurance.com/one_time_parcel_terms.asp?
Rates:
http://www.shipsurance.com/questions.asp#GEN4

U-Pic
http://www.u-pic.com/index.aspx
Coverage restrictions:
http://www.u-pic.com/CoverageRules.aspx
Rates:
http://delta.u-pic.com/Order/OnlineRates.aspx

I haven’t needed to file a claim with either company, but purchasing the insurance through their websites was easy enough. I’ve only read about one seller who needed to file a claim with these companies–they insured using U-Pic (through Endicia’s postage/label service) and they said the claims process went well.

How was your experience with these companies?

Hoarders Make Lovely Things

Go To Great Panes, Kathryn Maloney ©2009
(This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.)

I finally got a treasury spot for our Hoarders Unite Team Treasury! We gladly hoard new members too–so please come join us!

See our profile on Etsy here: Hoarders Unite

See our blog here: http://hoardersunite.blogspot.com

Hoarders Make Lovely Things

Hoarders Make Lovely Things