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Category Archives: Shipping–Mailing

Etsy labels? Heads Up!

This is a good news / bad news post–be sure to read to the end.

Good news:

US sellers who aren’t using Direct Checkout can now use Etsy labels! I’m very excited to give these a try for our First Class International packages.

As fun as the stamps are using our current method for printing First Class International labels and getting the customs form submitted online (for free), I’ll also be pleased to have a smoother process for mailing our international Etsy orders.

Bad news:

If you’ve been using Etsy’s labels and haven’t been paying attention, you might be in for an unfortunate surprise.

When you print the label, sometimes it is not printing the label you see on the screen–sometimes it prints the previous label again… for some sellers these packages are already in the mail.

It’s been happening for at least a week now. One admin suggested the conflict is with FireFox, another post said FireFox and Windows 7. How ever it goes–be sure to check your label before mailing your package!

See a few posts on the topic here:

Scary Shipping label Problem – 6 Packages Sent to One Customer

On page 2 of the thread above Mocahete shares what’s been working to avoid this for them. More threads on the topic:

Serious Problems with Etsy Shipping Labels

Problem with shipping labels

Here’s hoping your packages all get to their intended destination without coming back to you first!



What is Self-Insurance?

GoToSupplies

Go To Great Panes, Kathryn Maloney ©2012
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Since most packages arrive at their destination safely, many sellers choose to self-insure instead of purchasing insurance from the service they are shipping through or through third-party insurers (great for insuring International First Class when you need it since USPS doesn’t offer insurance on First Class International Mail). Some call it a rainy day fund, some just consider it part of their overhead.

How do you self insure?

Basically you build a little into your item price or shipping to cover your losses–say 25 or 50 cents–or whatever works out right for you/your item prices, then put that extra money aside to cover the few packages that go missing.

For example, if you have 1 in 100 packages go missing, raise your item prices or shipping by the cost of a missing item divided by 99 delivered packages and you should be good. For a $24 item:

$24.00 / 99 = about $0.25

That’s a real simple example, it won’t be as easy if your prices vary a lot, but should give you an idea of how it works. Even if you added $1 to every $24 item to cover the losses, your buyer would still be paying less than if you insured through the postal service. Another great benefit–you don’t have to file an insurance claim with anyone to wait to be re-imbursed. You have the money, you take care of your buyer, the end.

When do you self insure & when do you pay for insurance?

Every business has a different price point at which they need help covering the loss of an item. If you mostly sell $25 items but have a few that are far more expensive, you might choose to purchase insurance on the pricey items.

If you have a few that are especially delicate or irreplaceable, those might be ones to pay for insurance on, while if you whole business is delicate or irreplaceable items, you might just charge a bit more for your self-insurance.

Is self-insurance legal?

I have read a few times that self-insurance is illegal in some places, though I haven’t been able to find information about that when it comes to shipping–just car insurance, employee health insurance, that sort of thing.

To be on the safe side, we don’t mention insurance unless it is a package that we’ll purchase insurance for, from an extrernal insurer (like USPS, third party insurers, etc.)

More on purchasing insurance here, including information on third-party insurance:

Shipping Insurance

And more shipping help in general here–same as the gold link in the right sidebar of every blog page:

Shipping Basics


Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

2012 USPS Holiday Shipping Deadlines

Christmas Decor: Stained Glass Noel Sign
Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

Time to consider what you’ll be setting for your holiday shipping cut-off dates.

Hanukkah starts Saturday, December 8, 2012, so you’ll need a pretty early cut off for those celebrating–unless their aiming for later in the week.

Christmas is on a Tuesday this year–might make it a bit tricky since that puts Christmas Eve on Monday… We’ll want all our Christmas-celebrating customers to get their packages by Saturday–just in case.


Domestic Mail
USPS suggests these as the last mail-by dates for Christmas deliveries for 2012:
Parcel Post: December 14
First Class Mail: December 20
Priority Mail: December 21
Express Mail: December 22



International Mail
USPS suggests these as the last mail-by dates for Christmas deliveries for 2012,
deadlines by mail service & country
Don’t forget–these timelines can change if your goods get stopped by customs.
The UK has been cracking down lately stopping more packages than normal. Germany requires all packages to include invoices attached to the outside of the package (see here for more). It probably wouldn’t hurt to do that for other countries too.
First Class International Mail:
December 3

Africa
Central & South America

December 10

All other countries





Priority Mail International:
December 3

Africa
Central & South America

December 10

Asia / Pacific Rim
Australia / New Zealand
Mexico

December 13

Canada
Caribbean
Europe
Middle East

Express Mail International:

December 11

Africa
Central & South America

December 15

Asia / Pacific Rim
Australia / New Zealand
Caribbean
Europe
Mexico
Middle East

December 17

Canada

Global Express Guaranteed Service:

December 18

Asia / Pacific Rim
Australia / New Zealand

December 19

Africa
Caribbean
Central & South America
Europe
Middle East

December 20

Canada
Mexico

“Eye” Q Test–What’s Your Color IQ?



Go To Great Panes, Kathryn Maloney ©2012

Time for a little fun! How about a ‘color IQ test’? Move the color swatches into proper order:

http://xritephoto.com/ph_toolframe.aspx?action=coloriq

What’s your score? I got a 16–next time I’m going to brighten my monitor and see if I can do better. :)


Blog update: I recently updated the “Figuring Out Your Secondary Shipping Rates” post with details of how to account for the bump to Priority mail that shipping multiple items in the same package can trigger:

“Ship with another item” demystified:
Getting accurate secondary shipping rates doesn’t have to be difficult.




Etsy Shipping for Etsy Direct Checkout


Visit our Etsy shop: GoTo
Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.



If you’ve been frustrated by not having the easy Paypal shipping link* for your Direct Checkout orders, and have resorted to paying for a label service or copying & pasting the address into the blank shipping label form on Paypal/using the multi-label tool** you might be pleased to learn that US sellers who use Direct Checkout can ship domestic orders through Etsy now–after joining the Shipping Improvements Team:

Purchase & Print USPS Shipping Labels on Etsy




*Don’t have the shipping label link on your Paypal account overview page next to each Paypal transaction? Click here for how to get it to show:

Shipping Through Paypal

**Don’t know how to print Paypal labels without a Paypal transaction? See here for two different ways:

Shipping Through Paypal Without a Transaction



Shipping Update & a Feature for Our Shop

I hope everyone is enjoying their weekend! Just a little news here…

I just updated our Shipping page to include more of the relevant posts I’ve put up over the past few months–you can use the gold link in right side bar of every blog page to get to it.

To go with the fresh Shipping page, I’ve also started a new thread on Etsy for discussion if you need more help:

US Sellers: Shipping Basics–domestic & international shipping help

and lastly, I’m pleased to share that we’ve just been featured on the Etsy Handmade Team‘s new blog! We’re in this week’s

Friday Finds

Thanks to our team leaders for all the hard work & the site looks beautiful!



Can’t find UK in USPS’ Click-N-Ship? or when using Etsy labels?

Content Go To Great Panes, Kathryn Maloney ©2012
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I see folks asking about this pretty often so I thought I’d put up a quick post:

If you can’t find the “UK” or United Kingdom as a destination in the free USPS program “Click-N-Ship for Business” (formerly the USPS Shipping Assistant) that we use to print our First Class International labels, the online USPS customs form maker, Click-N-Ship online label service (for Priority & faster) or when you’re using Etsy’s label feature, it’s because USPS uses the “Great Britain & Northern Ireland” instead:

For UK use Great Britain & Northern Ireland


USPS’ designation of Great Britain and Northern Ireland includes:

England
Scotland
Wales
Northern Ireland
Guernsey
Jersey
Alderney
Sark
the Isle of Man

See it here on the USPS website.


Hope that makes your next UK mailing a little less stressful. :)


Go To Great Panes, Kathryn Maloney ©2012

What can’t I mail?


Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

Do you know what you can and can’t mail through the US Postal Service?

The USPS guide for prohibited items in domestic packages can be found here:

Can You Mail It?
(https://www.usps.com/send/can-you-mail-it.htm)

Besides the prohibited items listed there, if you click the “Hazmat” tab there’s also restricted items that include perfumes, nail polish and another dozen items.

There’s also a tab for showing you size restrictions and one for “Special Handling” which is about shipping live animals.

Shipping plants or other perishables?
Shipping knives?

You’ll need the more detailed explanation–see this USPS publication:

Publication 52 – Hazardous, Restricted, and Perishable Mail
(http://pe.usps.com/text/pub52/welcome.htm)


For more shipping tips see our main “Shipping” page–see the gold links on the right or click here:
Shipping Basics


Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

a href=”http://www.gotogreatpanes.com” target=”_blank”

Clarification of New International Mail Rules

Go To Great Panes, Kathryn Maloney ©2012
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There’s been a lot of concern about the new international mail rules and shipping international packages from home so I double checked with USPS on the phone and they confirmed that:

If your package is under 13 oz and has a computer-generated label where the customs data was electronically submitted, you can place your package in your mail box for pick up or drop it off in a blue mail box even if you are only using postage stamps to cover the cost of mailing.

To help with where the May 17th bulletin that announced that it is acceptable describes that aspect:

Under “Overview of Work Changes” there’s a statement that excludes packages with electronically submitted info from being required to be presented to a postal clerk if they are less than 13 oz:


…international mailpieces bearing a PS Form 2976-A, Customs Declaration and Dispatch Note CP 72, or PS Form 2976, Customs Declaration CN 22 — Sender’s Declaration, that was not completed and submitted online (e.g., using Click-N-Ship service, Click-N-Ship® for Business service, an authorized PC Postage® vendor, or the USPS Web Tools® system) will only be accepted at a retail service counter at a Post Office™ location…

I don’t know why they used a ‘negative statement’ to make that point, but I think it’s what has really got folks confuted.

The Click-N-Ship® for Business service (formerly the Shipping Assistant) and the USPS Web Tools® system (the online version of Click-N-Ship® for Business which can be used by Mac owners) both submit the customs form online, so packages using these labels can still be dropped in any mail box to be mailed with postage stamps, so long as they are under 13 oz.

I asked a half dozen different ways to be sure the person I spoke with fully understood I was using either “Click-N-Ship for Business service” and/or the “USPS Web Tools system” to create the label & customs form and using peel & stick and postage stamps with those labels (not paying for the postage online or with a meter). She found two different locations in her supporting paperwork that described that it is still ok, but said unfortunately it was not something she could show me on the USPS website.


Q: If I use Click-N-Ship® for Business to create the label, and it submits the customs form, do I have to bring an under 13 oz package to the PO to mail or can I add postage stamps and leave in any mailbox?


A: If the package is under 13 oz (and the customs information has been submitted electronically as this program does), you can ship from home or drop your package in any mail box.

Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

International Mail–new regs & Shipping Assistant Update

Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.

New USPS rules for international mail today:

International Mail Acceptance Policy Change
(http://about.usps.com/postal-bulletin/2012/pb22337/html/info_006.htm)

If you’re looking to see what the new info is in the International Mail Manual, use the links on the side of this page to see sections mentioned in the above postal bulletin:

International Mail Manual
(http://pe.usps.gov/text/imm/welcome.htm)

Did you notice the USPS Shipping Assistant got a new name recently?

During the last update it became… Click-N-Ship for Business

We use it to print our First Class International labels & just updated the above link with more info.

There’s also new help for Mac users & folks who had trouble getting the program to install in the updated post. :)


Go To Great Panes, Kathryn Maloney ©2012
This post is copyrighted–you do not have permission to repost this content elsewhere but you are welcome to link to it if you’d like to share the information.